Every organization has OCD.
Not the kind you're thinking of.
Every few years a new technology arrives with the same promise. MRP. ERP. CRM. Cloud. Now AI. Implement this and everything gets better.
And every few years the memes come back. The demo that didn't match reality. The mandate with a go-live date and no roadmap. Everybody laughs. Everybody shares. Then Monday comes and the same decision gets made again.
The memes always start after the decision. They point at the building that collapsed.
Nobody is pointing at the foundation.
It was decided quietly, in a budget meeting most people never knew happened, when one line item got treated as a checkbox instead of an investment.
That gap has been hiding in plain sight for forty years.
Today, we define it.
Organizational Capability Debt.
The gap between what a change requires and what your organization is currently built to deliver.
Dominic Luzi · Chief Answer Grape, Management Alchemy
